Responsible Gaming
Gambling should always be a form of entertainment, not a way to earn money or solve financial difficulties. Never chase losses or gamble with money you cannot afford to lose. Keep it fun, set limits, and stay in control.
Age Verification
In Great Britain, you must be 18 years of age or older to gamble legally. We strongly support strict age verification measures and encourage anyone under the legal age to refrain from gambling. If you suspect a minor is gambling, please seek help immediately.
Warning Signs of Problem Gambling
Problem gambling can affect anyone. Ask yourself the following questions. If you answer "yes" to any of them, you may be at risk:
- Do you chase losses by trying to win back money you have lost?
- Do you hide your gambling from family, friends, or colleagues?
- Do you gamble with money meant for bills, rent, or other essentials?
- Do you feel restless or irritable when trying to cut down or stop gambling?
- Do you gamble to escape from stress, anxiety, or depression?
- Do you borrow money or sell possessions to fund gambling?
- Do you lie about the amount of time or money spent gambling?
- Has gambling caused problems in your relationships or at work?
If you recognise any of these signs, please consider seeking help. You are not alone, and support is available.
Self-Help Tools
Most licensed gambling operators in Great Britain offer tools to help you manage your gambling. You can use one or more of the following:
- Deposit limits — set a maximum amount you can deposit over a day, week, or month.
- Loss limits — cap the amount you can lose within a set period.
- Reality checks — receive time-based reminders while playing, showing how long you have been gambling.
- Self-exclusion — block yourself from an operator for a chosen period (e.g., 6 months, 1 year, or 5 years).
- Account cool-off periods — take a short break from gambling (e.g., 24 hours to 6 weeks).
These tools are free, easy to activate, and can be found in your account settings or by contacting customer support.
Support Organisations
If you need confidential advice or support, please contact the following organisations. They are free, independent, and available to anyone affected by gambling.
United Kingdom
- GamCare — The leading provider of information, advice, and support for anyone affected by gambling harms. www.gamcare.org.uk
- GamStop — Free national online self-exclusion scheme. Register to block yourself from all UK-licensed gambling sites. www.gamstop.co.uk
International
- Australia — Gambling Help Online: www.gamblinghelponline.org.au
- Canada — Responsible Gambling Council: www.responsiblegambling.org
- United States — National Council on Problem Gambling: www.ncpgambling.org
- Germany — Bundeszentrale für gesundheitliche Aufklärung (BZgA): www.bzga.de
- Other regions — Please search online for your country's recognised problem gambling helpline or visit the Gamblers Anonymous website for international meetings.
Seek Help
If you feel that gambling is no longer just entertainment, or if you are worried about a friend or family member, please take action today. Contact one of the organisations above, speak to your GP, or use self-exclusion tools. Help is free, confidential, and available 24/7. You are not alone — and recovery is possible.